01
Managed IT Support
Proactive helpdesk, monitoring, patching and asset management — backed by clear SLAs.
- Helpdesk via email or phone
- 24-hour infrastructure monitoring
- Scheduled patching cadence
- Tagged asset inventory
01—Services
Eight services. One partner.
Coordinated specialist work across infrastructure, support, security and cloud — so you have one number to call when anything breaks, and one team accountable for keeping it working.
02
Cybersecurity Services
Endpoint protection, firewalls, threat monitoring and compliance — scaled to SMB budgets.
- Endpoint protection
- Firewall configuration
- Threat monitoring
- Compliance support
03
Cloud Services
M365, Azure, Google Workspace and AWS — migrations, configuration, licensing and lifecycle.
- Microsoft 365 & Azure
- Google Workspace
- AWS
- Licensing & lifecycle
04
Networking Solutions
LAN / WAN, enterprise Wi-Fi, VPN and secure remote access — assessed, designed, deployed.
- LAN / WAN design
- Enterprise Wi-Fi
- VPN & remote access
- Network assessments
05
Backup & Disaster Recovery
Automated local + cloud backup with tested recovery plans tailored to your operations.
- Local + cloud backup
- Automated schedules
- Tested recovery plans
- Recovery time targets
06
Structured Cabling & Infrastructure
Cat5e/6/6A, racks, patch panels, labelling — neat, documented, built to last.
- Cat5e / 6 / 6A
- Racks & patch panels
- Labelling & documentation
- As-built drawings
07
Office IT Preparation & Fit-Out
Site survey through workstation setup. Walk into a fully operational IT environment on day one.
- Site survey
- Workstation setup
- Network deployment
- Day-one handover
08
IT Consulting & PM
Technology assessments, roadmap planning and clean delivery of one-off projects.
- Technology assessments
- Roadmap planning
- Project delivery
- Vendor management
02—Inside managed IT
Structured, proactive IT — so your team stays productive.
Remote helpdesk & user issue management
Business-hours helpdesk via email or phone. Every request is logged, prioritised, tracked through a defined workflow and resolved within SLA — with the user kept informed at every stage.
Technical & softwareAccount & connectivityHardware faultsSLA-tracked resolution
Server & infrastructure monitoring
Continuous monitoring across servers, network devices and critical systems. CPU, memory, disk, uptime, security events and service health — 24 hours a day, with alerts triaged immediately by our team.
24-hour automated checksThreshold-based alertingProactive resolutionMonthly health reports
Patch management & preventive maintenance
OS, application and firmware patching on a tested, scheduled cadence. Plus preventive work — disk cleanup, health checks, backup verification, performance tuning — to extend the lifespan of your IT assets.
Tested patch cadenceBackup verificationDisk & performanceLifecycle extension
IT asset inventory & service center
Every device tagged and tracked — specs, owner, location, warranty and licences. A dedicated service center handles repairs via walk-in or collection & return, with all work logged against the asset.
Tagged & trackedWalk-in or collect & returnWarranty & licencesPer-asset history