00—Company profile
Quiet, dependable IT for teams that need it to just work.
altSys is a managed services partner for small and medium businesses — infrastructure, support, security and cloud, delivered without the noise.
01—Company overview
A dedicated MSP for small and medium businesses.
altSys delivers comprehensive IT services — from physical infrastructure and cabling to cloud platforms, cybersecurity and ongoing technical support. We serve as a trusted technology partner, enabling businesses to operate securely and efficiently without the overhead of an in-house IT department.
Client focus
SMB · 10–250
Teams without in-house IT
Support hours
Mon–Fri
09:00–17:00 · SLA-backed
Delivery
On-site + remote
Setup on-site, support remote
Cloud platforms
M365 · Azure · GWS · AWS
Migration & lifecycle
Pricing
Retainer + project
Predictable monthly cover
Team
1–5 engineers
Senior · agile · accountable
02—What we do
Eight services. One partner.
01
Managed IT Support
Proactive helpdesk, monitoring, patching and asset management — backed by clear SLAs.
02
Cybersecurity
Endpoint protection, firewalls, threat monitoring and compliance — scaled to SMB budgets.
03
Cloud Services
M365, Azure, Google Workspace and AWS — migrations, configuration, licensing and lifecycle.
04
Networking
LAN / WAN, enterprise Wi-Fi, VPN and secure remote access — assessed, designed, deployed.
05
Backup & Recovery
Automated local + cloud backup with tested recovery plans tailored to your operations.
06
Cabling & Infrastructure
Cat5e/6/6A, racks, patch panels, labelling — neat, documented, built to last.
07
Office IT Fit-Out
Site survey through workstation setup. Walk into a fully operational environment day one.
08
Consulting & PM
Technology assessments, roadmap planning and clean delivery of one-off projects.
03—Service level
Four priority tiers. Clear targets. No surprises.
Every request is classified at the time of logging. Response and resolution times are measured during business hours, with the user kept informed at every stage.
Response
15 min
Resolve
4 business hours
Response
1 hour
Resolve
8 business hours
Response
2 hours
Resolve
2 business days
Response
4 hours
Resolve
5 business days
04—Delivery
Three modes. One uninterrupted business.
Physical work done on-site. Day-to-day support delivered remotely. Continuous improvement layered in across the relationship.
01
On-site
Physical infrastructure, cabling, hardware configuration and network deployment — at your premises.
02
Remote
Helpdesk, monitoring, patching, maintenance and cloud management — during business hours.
03
Continuous
Regular reviews, technology assessments and strategic guidance keep your environment evolving.
Get in touch
Let's get your IT to just work.
Send us a message or book a discovery call. We'll do a short site survey, scope the work, and come back with a proposal and SLA — no obligation.